Originally posted by americangirlnewbie:
I just love this outfit. I ordered it from AG and put it on my Jess doll. Well, the velcro boots snagged the tights right away. I called AG and asked if I could purchase a replacement pair of tights. They do not have a replacement pair yet. I explained that I am an adult collector and I was careful.(obviously not careful enough) The lady told me that the tights were quite fragile. Yikes!!! So, they are sending me a new outfit for no charge.(2 thumbs up for AG customer service) I do think the outfit is adorable, however I am worried that this will happen again. How do I prevent the velcro on the boots from snagging the tights? Any tips from you wonderful collectors? Thanks!
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